Still Waters’ trauma-informed training suite provides practical, engaging, and evidence-informed workshops that help participants understand trauma, recognise its impacts, and respond effectively within their professional roles. Rather than focusing solely on what is wrong with people, participants are encouraged to ask:

'What happened to this person, and how might it still be affecting them today?'

Our training offerings include foundational modules in:

• Introduction to Trauma

• Introduction to Family Violence

• Recovery & Support

• Workplace Trauma: Identification & Prevention

Training for emergency services:

• Introduction to Events-Based Trauma

• Post Critical Incident Support

And well as sector-specific training for:

• School & Education

• Community & Social Services

• Youth Care 

• Foster & Kinship Care

• Aged Care Services

• Disability Services

• Churches & Ministry Organisations

• Justice & Court Settings

• HR | People & Culture 

Please see our suggested training packages below.

Foundational Modules

Introduction to Trauma (2.5 Hours)

This foundational module gives participants a clear, accessible understanding of what trauma is, how it develops, and how it affects the body, brain, behaviour, relationships, and learning. Participants learn key concepts such as the Window of Tolerance, attachment styles, triggers, and the pull of the familiar. By building a shared trauma‑informed language across your organisation, this training strengthens staff confidence, improves service delivery, reduces misinterpretation of behaviour, and supports safer, more compassionate interactions with clients, students, colleagues, and community members.

Introduction to Family Violence (2 Hours)

This module equips participants with a deep understanding of family violence, coercive control, gendered drivers, post‑separation risks, and the dynamics that keep victim‑survivors trapped. Participants learn how to recognise risk, respond safely to disclosures, avoid collusion, and navigate the complexities of accountability and support. Organisations benefit through improved safeguarding practices, stronger compliance with legislative frameworks, safer responses to risk, and more confident, informed staff who understand how trauma and family violence intersect.

Recovery & Support (2 Hours)

Participants learn practical, everyday strategies for supporting people affected by trauma without becoming counsellors or rescuers. This module explores how to create safety, build trust, validate experiences, restore agency, identify personal biases, and foster hope, while also helping participants recognise the signs of burnout, vicarious trauma, and compassion fatigue. Participants examine the risks of over-functioning, the importance of healthy boundaries, and sustainable ways of caring for others without losing themselves in the process. Staff leave with a simple, repeatable trauma-informed framework they can apply immediately, while organisations benefit through improved client engagement, reduced escalation, stronger relationships, healthier teams, increased resilience, and more consistent trauma-informed practice across the workforce.

Workplace Trauma: Identification & Prevention (2 hours)

This module explores how trauma can occur within workplaces through relational harm, unsafe cultures, moral injury, and chronic stress. Participants learn to identify red flags, understand the impacts of harmful leadership or systems, and recognise how workplace trauma affects performance, wellbeing, and retention. Organisations benefit through stronger leadership capability, healthier team cultures, improved psychological safety, and clearer pathways for addressing harmful behaviours early.

Emergency Services

Introduction to Events‑Based Trauma (2 Hours)

This module equips staff and volunteers with a clear understanding of how traumatic events affect the brain, body, and behaviour, and why responses can vary so widely between individuals. Participants explore the Window of Tolerance, triggers, moral injury, institutional trauma, and the impacts that extend beyond the workplace, including compassion fatigue and burnout. This module helps teams recognise early signs of distress, understand the difference between trauma types, and build a shared language for supporting one another. By strengthening awareness and normalising common reactions, organisations can foster safer, more connected, and more resilient emergency‑service cultures.

Post-Incident Support (2 Hours)

This module provides leaders, peers, and team members with practical tools for supporting emergency‑services personnel in the aftermath of difficult or confronting events. The module focuses on restoring psychological safety through validation, healthy boundaries, and clear, compassionate communication. Participants learn how to recognise and respond to moral injuries, make effective referrals, and maintain connection without overstepping their role. Through case studies and guided reflection, the training builds confidence in navigating complex emotional responses while preventing burnout and isolation. This module strengthens organisational capacity to respond ethically and supportively after critical incidents, ensuring staff and volunteers feel heard, respected, and supported as they recover.